RWC2023 – Ticketing

Thank you to all booked MSG clients who submitted extra ticket and seat upgrade requests by 01 April 2021 deadline.

We are working with World Rugby to increase our allocations and confirm all requests for those that wish to move upwards from their standard category 4 ticket.  This also applies to fans who have asked for additional double-header weekend tickets alongside your home nation’s Pool match.

This process will take us a few weeks to assimilate once we have access to the World Rugby ticket portal. We hope to have all clients notified by the end of September via email of upgrade fees and new ticket requests.  Please do not feel the need to check up on progress: we have safely gathered all written and verbal requests to commence this project during the summer months.

Any successful upgrades or requests will be added to your Tour Dashboard in line with the next payment due by 01 October 2021.

HOW DOES MY SPIRAL PASS WORK? 

Your pre-paid £50 is added to your account once a £250pp deposit is made against your selected booking. The £50 bonus credit is taken off your final balance total with the £5pp charity donation made on your behalf 12 weeks prior to travel to one of our selected beneficiaries.

ONE £50 Spiral Pass purchase entitles ONE person to buy a package with MSG.  By way of example, a travelling couple would require 2 x SPIRAL PASS purchases.

WHAT IF I DO NOT WANT TO BOOK ANY PACKAGES WITH MSG? 

We’re continually working on new packages subject to demand for each nation and the availability of tickets.

Therefore, what has launched will not be the sum of our package offering.

If deciding to opt out of this process, email rwc2023@msgtours.com and well refund back to your card within 30 days of receiving this message.

View our Rugby World Cup 2023 packages here.