In a nutshell…
An educational travel brand built on a passion to deliver the unexpected, surpassing expectations in customer service and overall experience. Travel with us on your club or school sports tour, ski trip or study trip to a portfolio of unique and traditional destinations.
We don’t do off the shelf. Instead, we listen to what’s important to you before taking pencil to paper and providing a consultancy on what destinations suit your group.
Travel is a lifestyle and our chosen profession. Work, for us, is an extension of our passion for enhancing our customers’ travel experiences, which we call delivering the unexpected.
You’ll find us on all communication platforms during the working day, evenings and on weekends if that suits you best. We spend as much time chatting with our clients on What’sApp, Facetime and Skype than via phone or email. We adapt to whatever suits you.
There are some exceptions. Unashamedly we like to gather as friends on Friday afternoons and feed back over a few drinks. We all know the best ideas are born over a beer or large glass of red.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate from MSG Tours LTD, #11101. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
If We sell you a package holiday/tour/trip that does not include a flight, protection is provided by way of an insurance policy in place with CBL Insurance Europe Limited. At no extra cost to you and in accordance with the Package Travel, Package Tours and Package Holiday Regulations 1992, all passengers booking with Us are fully insured for the initial deposit, and subsequent balance payments made, as detailed in your booking confirmation. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of MSG Tours. This insurance has been arranged with MGA Cover Services Ltd (registered address Farren House, The Street, Farren Court, Cowfold, West Sussex RH13 8BP, company registration number 08444204) authorised and regulated by the Financial Conduct Authority registration 678541 under a binding authority with the insurer CBL Insurance Europe Ltd (registered address 2nd Floor 13-17 Dawson Street, Dublin 2, Ireland), who are authorised and regulated by the Financial Conduct Authority registration number 203120.
Insurance – The MSG Tours way
Insurance is an unavoidable item every party leader needs to think about when planning their trip/tour. Let’s be honest it is probably (hopefully) the least exciting part of the experience yet it requires a detailed approach on behalf of the travel group.
We at MSG tours have been around long enough to know the difference between a policy that works and one that doesn’t. We all remember the ash cloud of 2010. We have all taken calls from disappointed passengers that need to cancel last minute or received an email from a teacher with a list of items lost, left or stolen. On all these occasions our single thought is that we hope they have an insurance policy that works. In reality it means a policy which meets the specific needs of the passenger and a company behind the policy that will help. So actually as unexciting as it is…it is also very simple.
Thankfully we have made it even simpler by providing an option that we believe ticks both of those boxes. Details are available to download on this page but please pick up the phone if you need prices for your trip/tour or if you have any questions.
MSG Tours is an Appointed Representative of Fogg Travel Insurance Services Limited. This insurance is arranged by Fogg Travel Insurance Services Limited, who is authorised and regulated by the Financial Conduct Authority (FCA). Your insurer is Union Reiseversicherung AG (URV), who is authorised and regulated by BAFin and subject to limited regulation by the FCA. URV is a member of the Financial Services Compensation Scheme (FSCS), which offers you protection in the event that the Insurer is not financially able to meet its liabilities in respect of your claim. The FSCS can cover 90 % of the claim without any upper limit.
MSG Tours Ltd is registered in England and Wales under Company Number 9861392. Registered office: Marble Hall, Nightingale Road, Derbyshire, DE24 8BG.